Maxwell Render UK Sales and Refund Policy

Thank you for shopping with us. We’re glad you’re interested in using Maxwell for your 3D rendering and animation needs.

We want your shopping experience to be as smooth as possible, so we want to make sure you are aware of how we handle sales and refunds. As with any shopping experience, there are terms and conditions that apply to purchases you make. If you have any questions, let us know at [email protected].

Standard Return Policy

We’re convinced you’ll love Maxwell. We believe this because of the thought and development put into the product and what users tell us they are able to do with Maxwell. If you’re having difficulty, you may want to ask our support team a question first.

Due to the nature of the software, refunds are not allowed. Next Limit provides demo versions of the product free of charge to test on end user systems for compatibility and features. We cannot provide refunds after licenses have already been issued to unlock the software.

Cancellation Period

Since the purchase of Maxwell products is immediate with a licence being delivered by email right after the purchase is complete, cancellation of an order works a little differently. If you realised you made a mistake in your order, or ordered the wrong product, just contact [email protected] and the licensing team will be able to cancel, refund or update your order and correct the mistake.

Shipping & Packing Costs

Since Maxwell products are a delivered via digital download, there is no shipping or packing costs associated with the orders. You will receive your download and license information via email.

Charge for Refunded Product

We do not charge a digital product or restocking fee for cancelled or refunded products. If you see any fees associated with a refund, this will not come from us, but may be initiated by your bank or credit card company.